Privacy Policy

Privacy Policy for Dubai Day Tour Packages

Introduction

Welcome to https://dubai-day-tour-packages.terratrek.net (hereafter referred to as “Dubai Day Tour Packages,” “we,” or “the Company”). We are dedicated to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide to us when you access and interact with our website and services. By using our platform, you consent to the practices described in this policy.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

  1. Our official website: https://dubai-day-tour-packages.terratrek.net
  2. Mobile applications and software we offer
  3. Online services and products we provide
  4. Any other platform or service linked to our website where users can interact with us

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data across various interactions:

  1. Using Our Services: When you register as an authorized user on our applications or services, we collect and process your account information, including your name, contact details, and login credentials.
  2. Visiting Our Websites: We track visits to our websites using analytics tools, which may capture your IP address, device type, browser version, and pages visited.
  3. Communications: If you choose to receive marketing emails, newsletters, or other communications from us, we will use your contact information for these purposes. You can opt-out at any time.
  4. Purchases: We collect payment details when you make transactions through our platform, including financial information and purchase history.

Personal Data Collection

We gather several types of personal data to enhance your experience and provide tailored services:

  1. Account Information: This includes your name, email address, username, and password (hashed and salted for security).
  2. Payment Information: Credit/debit card details, billing addresses, and payment history are collected for secure transactions.
  3. Financial Data: We may store financial information for accounting purposes and to comply with legal requirements.
  4. Purchase Details: Records of your bookings, tour preferences, and purchase behavior help us provide personalized recommendations.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data can be collected to improve our services and analytics.
  6. Location Data: With your consent, we may access your location to offer location-based services and customize content.
  7. Feedback and Reviews: Your comments, ratings, and reviews are valuable for improving our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms to enhance your profile on our site.
  9. Product Data: Details about the products or services you interact with on our platform can be stored to provide targeted content and recommendations.

Cookies Policy

We employ cookies and similar technologies to improve your experience on our website:

  1. Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionalities. They cannot be blocked without affecting the website’s core features.
  2. Preference Cookies: We use these to remember settings, language preferences, and other choices you make while using our site.
  3. Analytics Cookies: Analytics tools help us understand user behavior and improve our platform by tracking anonymous data about site usage.

Users can manage non-essential cookies through our Cookie Manager or adjust browser settings to limit or block cookie placement.

Data Retention and Deletion

We retain personal data in accordance with legal requirements and for the purposes it was collected:

  1. Account Information: We store account data as long as your account remains active or until you request its deletion.
  2. Payment Details: Financial and transaction records are kept for a period required by law (usually 7 years) to fulfill financial obligations and resolve disputes.
  3. Purchase History: Purchase data may be retained for marketing purposes and to personalize future offers, in accordance with your consent.
  4. Analytics Data: Aggregate analytics data is periodically deleted or anonymized to ensure user privacy.
  5. Other User-Generated Content: Reviews, comments, and other user-generated content are stored until removed by the user or deemed necessary for legal compliance.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and its processing details.
  2. Rectification: If your data is inaccurate or incomplete, you have the right to ask for corrections.
  3. Erasure (Right to be Forgotten): In certain cases, you may request the deletion of your data, subject to legal exceptions.
  4. Restriction: You can limit the use and processing of your data under specific circumstances.
  5. Data Portability: We will provide a copy of your personal data in a commonly used format upon request.
  6. Objection: You have the right to object to the processing of your data for certain purposes, including direct marketing or profiling.
  7. Non-Discrimination: You are entitled not to be subject to automated individual decision-making or profiling that significantly affects you.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your requests in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Us

If you have questions about your privacy, data security, or this policy, please reach out to us:

  • Email: [email protected]
  • Address: Dubai Day Tour Packages Privacy Team, [Street Address], [City], [Zip Code]

We are committed to protecting your personal data and ensuring a transparent and secure online experience.